Loading your next adventureDelivery information for your next adventure.
In-stock orders confirmed before 2pm on weekdays are eligible for same-day dispatch. Later orders are processed the next business day. Custom and order-in items take longer.
Standard shipping is $10 Australia wide. Express freight depends on parcel weight and destination. We confirm delivery charges before payment. Some items ship separately from supplier warehouses.
Oils, aerosols and similar products require special handling and may arrive separately. International delivery is unavailable for these items. Contact us before arranging a return.
Contact us for New Zealand freight quotes. Other international destinations require individual approval. Any applicable import charges are the recipient’s responsibility.
Sea freight can take 4–8 weeks, with weather-related delays. Ask about air delivery options.
Delivery estimates exclude weekends and public holidays. Contact our team with your order reference for dispatch and tracking updates.
Contact us to arrange redelivery, credit or a refund. Freight costs may be deducted unless the return was our fault.
Send us a request or call 02 8348 5100.